StormWood Support and Rapid Response

Many companies promise 24/7 service. How many can say they have an experienced customer support team no more than two hours away from any installation? Or that your call will be handled not by a help desk on the other side of the world, but by a real live technician who is intimately familiar with your particular voice and data networking system? Or that there’s no difference in the level of service provided during and after normal business hours?

StormWood Can!

You select the service level agreement that gives you the level of support and security you need. We’ll use our interactive support system to ensure your service request receives rapid respond and that the problem is fixed. Nobody can match StormWood’s service. At the ShoreTel Partner’s conference we’re consistently ranked as one the top resellers providing exemplary service. And for the second time, we’ve been nominated to ShoreTel’s exclusive Circle of Excellence, recognizing companies who are in the top ten of all resellers worldwide.

We’ll show you why, when people ask what we do, we say, “StormWood’s in the satisfaction business. All the rest is just hardware and software.”